![]() ![]() When reporting and asking for updates on outages, helplines are staffed with rude CS agents who sound like they need additional training / are inadequately informed by the service/operations team, so they are not in a position to provide proper updates. However, this usually comes much later after we have reported it to the L&Q emergency number, which might be useful to some, but not the majority who have had to experience it firsthand. We are currently receiving text messages informing us of any outages – primarily hot water related issues. It’s come to a point where you can’t take being able to have a warm shower for granted. The hot water would be down for long periods especially over winter and any fix would only be temporary. It’s been about 6 years since phase 1, and we’ve been having issues with the communal boilers / power cuts up till today. This inconvenience has caused the elderly and disabled a lack of access and frankly should be illegal. Within the first year, the only lift in the building used to break down every alternate week for about a period of 6-12 months until residents protested against paying the increase in service charge until a new lift was fitted. The locksmith we engaged told us that the handles and doors were of poor quality in the first place which was why they broke so quickly.Lift breakdown If you know of L&Q properties that aren’t yet on HomeViews, you can submit a new listing here.Īll the door handles had to be changed within a year of normal use. If you live in an L&Q development, click here to leave your review. You can read reviews of L&Q developments by clicking on the properties in the list below. It’s big enough for table chairs and a small cheeky bbq….The Landlord looks after the building well if there are any issues with the flat it is usually resolved within a few days.” – Chi, verified resident at L&Q’s Weavers Quarter “ All the flats come with outdoor space, either a private balcony or terrace. You’ll also see some ‘in construction’ units, such as Wandsworth Exchange – an upcoming mixed-use development close to Wandsworth Town station. There are a number of L&Q developments currently listed on HomeViews – from North London’s centrally located Colindale Gardens to peaceful Davis Way in South London’s Sidcup. With nearly 60 years’ experience, we have what it takes to do things right and provide long-term support to our communities where they need it. L&Q create better places to live by delivering high quality homes, neighbourhoods and housing services that people can afford. ![]() L&Q house around 250,000 people in more than 105,000 homes, primarily across London and the South East – but L&Q are more than just a registered charitable housing association. L&Q believe passionately that people’s health, security and happiness depend on where they live. ![]()
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